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SHIPPING & RETURNS POLICY

Trendy 420

Effective Date: 11/20/24

 

At Trendy420, we strive to ensure our customers are satisfied with their purchases. If you are not completely satisfied, please review our Return and Refund Policy to understand your options.

 

1. Eligibility for Returns

 

We accept returns under the following conditions:

 

  • The item must be unused, unworn, and in the same condition that you received it.

  • The item must be in its original packaging, including tags and labels.

  • A return request must be initiated within 30 days of the delivery date.

 

Certain items, such as sale or clearance items, gift cards, and custom orders, may not be eligible for return.

 

2. How to Initiate a Return

 

To start a return, please:

 

  1. Contact our support team at Trendy420@yahoo.com with your order number and reason for the return.

  2. Wait for return authorization and detailed instructions.

  3. Ship the item back to the address provided, using a trackable shipping method.

 

Note: Customers are responsible for return shipping costs unless the item arrived damaged or defective.

 

3. Damaged or Defective Items

 

If you receive a damaged or defective item, please notify us within 7 days of delivery. We will arrange a replacement or refund after verifying the issue.

 

4. Refunds

 

Refunds will be processed under the following guidelines:

 

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method within 7–10 business days.

 

Non-Refundable Items: Shipping fees, taxes, and any expedited service charges are non-refundable.

 

5. Exchanges

 

We only replace items if they are defective, damaged, or the wrong size was sent. To request an exchange, contact us at Trendy420@yahoo.com.

 

6. Late or Missing Refunds

 

If you haven’t received a refund within the expected timeframe:

  1. Check your bank account or contact your credit card company.

  2. Contact us at Trendy420@yahoo.com if further assistance is needed.

 

7. Exceptions

 

We reserve the right to deny returns or refunds that do not meet our eligibility requirements. All decisions regarding refunds are at Trendy420’s sole discretion.

 

8. Contact Us

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For any questions about returns or refunds, please reach out to us:

​

Trendy420
Email: Trendy420@yahoo.com

Shipping Policy 

 

Effective Date: 11/20/24

 

Thank you for shopping with Trendy420! This Shipping Policy explains how we handle shipping, delivery timelines, and related matters to ensure a smooth experience.

 

1. Processing Time

 

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking details once your order has shipped.

 

2. Shipping Methods and Costs

 

We offer the following shipping options at checkout:

 

  • Standard Shipping: 5 Days - $6.28

  • Expedited Shipping: 3 Days - $8.00

 

Shipping costs are calculated at checkout based on your location and selected shipping method.

 

3. Delivery Timeframes

 

  • Standard delivery typically takes 5 days after the order is processed.

  • Expedited shipping typically takes 1 - 3  days after the order is processed.

 

Note: Delivery times may vary due to external factors such as carrier delays, weather conditions, or high order volumes.

 

4. Shipping Restrictions

 

We currently ship to the following locations:

 

  • United States only

 

We do not ship to P.O. boxes or APO/FPO addresses.

 

5. Order Tracking

 

Once your order ships, you will receive an email with tracking information. You can use the provided link to monitor your package's journey.

 

6. Lost or Stolen Packages

 

Trendy420 is not responsible for lost or stolen packages once the carrier confirms delivery. If your package is lost, please contact the carrier directly with your tracking information.

 

7. Damaged Items

 

If your package arrives damaged, please contact us within 7 days of delivery at Trendy420@yahoo.com. Include photos of the damaged item and packaging for faster resolution.

 

8. Changes to Shipping Information

 

If you need to update your shipping address after placing an order, contact us immediately at Trendy420@yahoo.com. Address changes cannot be guaranteed once the order has been processed.

 

9. Contact Us

 

For questions or concerns regarding your order, shipping, or delivery, please contact us:


Trendy420
Email: Trendy420@yahoo.com

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